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FAQ

Refill Station

How do refills work?
Bring your clean, empty containers to Resourcefill and choose from our lineup of home- and self-care products. Our staff will fill your containers for you and charge you by weight (excluding the weight of the container). We also provide containers for purchase and offer donated containers for free.

What containers can I bring to fill?
Anything. Really! We can fill containers of all shapes, sizes, and materials.

Do you provide containers for the refill products?
Yes, you can purchase containers directly from Resourcefill for all of our refill products. 

Products

What types of products do you sell?
Our refill station includes self-care products, such as shampoo, conditioner, and lotion, as well as home-care necessities like detergents and soaps. In addition to refillable products, we carry a number of retail items related to our mission of providing sustainable goods aimed at reducing plastic waste, as well as local artwork including jewelry, ceramics, wall art, and textiles.

How do you decide what products to sell?
Our goal is to reduce our community’s need for single-use plastics and to highlight locally made products. The majority of our retail products are sourced from local makers and designers.

Can I suggest or request a product to be carried in the shop?
Sure! Stop by our shop or send an email to hello@shopresourcefill.com 

 

Shipping and Delivery Options 

SHIPPING 

We save and reuse all of our boxes and packing materials that we receive from vendors and use those to pack your shipments.  These can be compostable packing peanuts, cardboard, and packing papers.  Please reuse them again if you are able!

LOCAL DELIVERY 

Free local delivery by hybrid vehicle to Lamorinda and parts of Walnut Creek on orders over $25.  For orders under $25 there is a $5 delivery charge.  

PORCH SWAP

Need bottles refilled but aren’t able to make it to the shop?  Shoot us an email at hello@shopresourcefill.com, a call or text to (510)507-4847 or DM us on Instagram with your refill needs and address, and we will pick up your bottles, fill them, send an invoice and return to your front porch after payment.  Please make sure bottles are labeled for the product you would like, and order by 12pm for same day refill and delivery.